winzir app Privacy Policy

1. Who We Are

winzir app is an online sports betting and casino-style entertainment platform serving players in the Philippines. We are the data controller responsible for the personal information you provide when you register, deposit, or interact with our platform. Our commitment is to handle your data with transparency, care, and full respect for your rights under applicable Philippine data protection laws. If you have any questions about how we handle your information, you can reach our support team at any time through the in-platform support channel. We are dedicated to maintaining the highest standards of data privacy for every member of our community.

2. What Data We Collect

When you register and use winzir app, we may collect the following types of personal information:

• Identity data: Full name, date of birth, government-issued ID details, and nationality.
• Contact data: Email address, mobile number, and residential address in the Philippines.
• Financial data: Payment method details, transaction history, deposit and withdrawal records in Philippine pesos (PHP).
• Technical data: IP address, device type, browser type, operating system, and session logs.
• Usage data: Pages visited, games played, betting history, and platform interaction patterns.
• Verification data: Documents submitted for Know Your Customer (KYC) and age verification purposes.

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for regulatory compliance and account security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your player account on winzir app.
• To process deposits, withdrawals, and other financial transactions in Philippine pesos.
• To verify your identity and age in compliance with Philippine gaming regulations.
• To detect, prevent, and investigate fraud, money laundering, and other prohibited activities.
• To personalise your experience and provide relevant promotions where you have opted in.
• To respond to your support enquiries and resolve account-related issues.
• To comply with our legal and regulatory obligations under Philippine law.

We will not use your data for any purpose that is incompatible with the reasons for which it was originally collected. Where we rely on your consent to process data, you have the right to withdraw that consent at any time.

4. How We Share Your Data

winzir app does not sell your personal data to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers. All third-party partnersare bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. Outside of these circumstances, your personal data remains within the winzir app platform and its authorised service partners. We regularly review our third-party relationships to ensure your data is always handled responsibly and securely.

5. Cookies and Tracking

winzir app uses cookies and similar tracking technologies to improve your experience on our platform. Cookies help us remember your preferences, keep your session active, and analyse how players interact with our site so we can make it better. We use strictly necessary cookies to operate the platform, as well as optional analytics cookies that help us understand usage patterns. You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of some features on the platform. By continuing to use winzir app, you consent to our use of cookies as described in this policy.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Financial transaction records are typically retained for a minimum of five years in line with anti-money laundering requirements. Identity verification documents are kept for the duration required by our licensing conditions. Once the applicable retention period has expired, your data is securely deleted or anonymised. If you request account closure, we will process your request in accordance with our legal obligations and notify you of the outcome.

7. Your Rights

As a player based in the Philippines, you have the following rights regarding your personal data held by winzir app:

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: You may ask us to correct any inaccurate or incomplete information in your account.
• Right to erasure: You may request deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations.
• Right to object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to data portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact our support team through the in-platform support channel. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations.

8. Data Security

winzir app implements robust technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our platform uses industry-standard encryption for data in transit and at rest, and access to personal data is restricted to authorised personnel only. We conduct regular security assessments and keep our systems updated to address emerging threats. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities as required by law. We take our responsibility to safeguard your information extremely seriously and continuously invest in improving our security infrastructure.

9. Children's Privacy

winzir app is strictly intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered on our platform, we will immediately suspend the account and delete all associated personal data. Parents and guardians who believe their child may have accessed our platform are encouraged to contact our support team immediately. We are committed to protecting the safety and privacy of young people in the Philippines.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or through a prominent notice on the platform. The date of the most recent update is shown at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of winzir app after any changes have been posted constitutes your acceptance of the updated policy.

Last updated: 2025. This Privacy Policy applies to all players using winzir app in the Philippines.